Privacy Policy

Last Updated: October 11, 2025

At Elenvo, Inc. ("Elenvo," "we," "us," or "our"), we take your privacy seriously. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website, mobile application, and services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our Services.

Information We Collect

We collect several types of information to provide and improve our Services:

Personal Information:

Name, email address, and contact information
Account credentials and authentication information
Financial goals, preferences, and planning data you provide
Payment and billing information (processed by third-party payment processors)

Usage Information:

Device information (IP address, browser type, operating system)
Log data and analytics about how you use our Services
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Services
Generate personalized financial planning recommendations
Process transactions and send related information
Send administrative information, updates, and security alerts
Respond to your comments, questions, and requests
Monitor and analyze usage and trends
Detect, prevent, and address technical issues and fraud
Comply with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing)
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize us to share information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption, secure socket layer (SSL) technology, and secure data storage. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request a copy of your information in a portable format
Opt-Out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@elenvo.ai.

Cookies and Tracking Technologies

We use cookies and similar technologies to collect usage information and improve our Services. Cookies are small data files stored on your device. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our Services.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Elenvo, Inc.
Email: privacy@elenvo.ai
Support: support@elenvo.ai